Chargebacks can be a disruptive challenge for many merchants, particularly in high-volume, high-risk sectors like iGaming or Forex. Beyond the immediate financial losses, excessive chargebacks can damage relationships with PSPs (payment service providers), trigger penalties, and increase processing costs. That is where our chargeback optimization solution comes in.
At Paysecure, our payment orchestration platform is designed to empower merchants to tackle challenges like these and our latest smart routing enhancement for chargeback optimisation is enabling merchants to handle chargeback ratios in real time while protecting business continuity.
The chargeback challenge
Merchants often have limited visibility and control over how traffic is distributed across PSPs. When too many chargebacks accumulate with a single provider, PSPs may push back with higher fees, stricter thresholds, or termination of service. This creates a serious risk to operations, acceptance rates, and revenue streams. Traditional solutions only report or flag chargebacks after the damage has already been done, however with Paysecure you can now take action in real-time.
Smart routing for reducing chargeback risk
Paysecure’s smart routing engine takes a proactive approach by continuously monitoring both transaction quality and PSP chargeback ratios. If a provider begins to show elevated chargeback exposure, our system intelligently identifies ‘good quality’ transactions, those with lower risk profiles, and routes them to that provider.
Our solution provides merchants with real-time monitoring and intelligent traffic management to keep chargeback ratios under control. With Paysecure’s smart routing capabilities, you can:
- Balance risk by sending safer traffic to PSPs, merchants can maintain healthier ratios without sacrificing transaction volume.
- Keep chargeback ratios within healthy limits without sacrificing transaction volume.
- Prevent PSP pushback, avoiding penalties, restrictions, or disruptions.
- Prevent issues arising before thresholds are breached through proactive, real-time management.
- Maintain business continuity, ensuring payment flows remain open and resilient.
Real-time monitoring for real-time results
Our latest smart routing enhancement for chargebacks enables real-time monitoring, automated decisioning, and intelligent traffic distribution that actively prevents chargeback issues rather than simply reporting them. With this functionality, merchants have the tools to keep chargeback ratios under control, preserve access to vital PSPs, and build stronger, long-term provider relationships. It’s a smarter, more sustainable approach to risk management.
If you want to find out more about our smart routing solutions for chargeback optimization, get in touch with the Paysecure team today.
